02 / DELIVERY IN PRACTICE
Clear responsibilities. Clear outputs. Clear boundaries.
FDEs coordinate customers, specialist partners and suitable systems around business goals. Agree scope before moving through validation and launch.
Delivery process
Understand the problem, validate a focused scope, launch and improve. Confirm the next step together.
Project & acceptance
Agree inputs, outputs, roles and evidence, keeping trial and handover records.
Security & governance
Discuss data flows, access, human confirmation and maintenance responsibilities before launch.
Partnership & fees
Discuss platform costs, specialist capabilities and implementation effort against the actual scope.