01 / START WITH THE WORK
Start with the step you want to change.
You do not need a technical solution first. Bring the current workflow, existing systems and a specific blocker to discuss a useful validation scope.
How the work runs today
Explain who handles the work, where inputs come from, who uses the results and where manual repetition or broken hand-offs occur.
What you already have
List existing systems, available anonymized samples and constraints. The scenario determines whether additional tools are needed.
What improvement means
Identify the step to improve, the people who can confirm it and the observable process or outcome evidence.